Client Care Coordinator

Apex Staffing; Benton (AR); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

401(k) with 4% company match

Paid time off

Paid holidays

75% company-paid medical insurance

Dental, vision, life insurance options

FSA/HSA options

Positive team culture

Great work environment

Job summary

Apex Staffing is seeking a highly organized and professional Client Care Coordinator at their pediatric care facility in Benton, Arkansas. This essential role involves managing patient intake, coordinating scheduling, verifying insurance, and supporting daily office operations. The ideal candidate should have at least one year of medical front office experience, strong communication and multitasking skills, and proficiency in MS Office. Compensation ranges from $16.00 to $18.00 per hour, with benefits including a 401(k) with a company match and paid time off.

Qualifications

• Minimum 1 year previous medical front office experience.
• Strong data entry and typing skills.
• Proficiency in Microsoft Excel, Word, Outlook, etc.
• Excellent communication and customer service skills.
• Organized with strong multitasking abilities.
• Self-starter with problem-solving skills.
• High integrity, professionalism, and dependability.
• Reliable transportation required.

Responsibilities

• Manage intake process for new clients.
• Coordinate scheduling and provider caseloads.
• Maintain waitlists and communicate with clients regularly.
• Verify insurance benefits and authorizations.
• Process payments, invoicing, and account balances.
• Maintain medical records and process record requests (HIPAA compliant).
• Order supplies and assist with office upkeep.
• Support clinic operations and provider productivity.
• Perform general administrative duties as assigned.

Skills

Medical front office experience

Data entry and typing skills

Proficiency in Microsoft Excel, Word, Outlook

Excellent communication and customer service skills

Organized with strong multitasking abilities

Problem-solving skills

Integrity and professionalism

Reliable transportation

Job description

Locally owned pediatric care facility seeking a highly organized and professional Client Care Coordinator to serve as the first point of contact for patients, parents and providers. This fast‑paced role is essential to creating a positive client experience while managing scheduling, intake, insurance verification, records, billing support, and daily office operations.

Key Responsibilities

• Manage intake process for new clients
• Coordinate scheduling and provider caseloads
• Maintain waitlists and communicate with clients regularly
• Verify insurance benefits and authorizations
• Process payments, invoicing, and account balances
• Maintain medical records and process record requests (HIPAA compliant)
• Order supplies and assist with office upkeep
• Support clinic operations and provider productivity
• Perform general administrative duties as assigned

Qualifications

• Minimum 1 year previous medical front office experience
• Strong data entry and typing skills
• Proficiency in Microsoft Excel, Word, Outlook, etc.
• Excellent communication and customer service skills
• Organized with strong multitasking abilities
• Self‑starter with problem‑solving skills
• High integrity, professionalism, and dependability
• Reliable transportation required

Compensation

• $16.00 to$18.00 DEO
• 401(k) with 4% company match
• Paid time off & paid holidays
• 75% company‑paid medical insurance
• Dental, vision, life insurance options
• FSA/HSA options
• Positive team culture and great work environment

Schedule:

Monday–Thursday: 8:00 AM–5:00 PM
Friday: 8:00 AM–4:00 PM

We are looking for someone...

We are looking for someone who thrives in a busy environment, enjoys helping others, takes initiative, and values teamwork and accountability. We want to meet you!