Scheduling Coordinator

Jaco Rehab; Honolulu (HI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage after 1 month

Paid time off

401(k) with employer match

Wellness program

Job summary

Jaco Rehab in Honolulu, Hawaii, seeks a Patient Scheduling Coordinator to create a smooth experience for patients by answering calls, scheduling appointments, and supporting patients with outstanding customer service. Your friendly voice and organized approach help keep our fast-paced clinic running efficiently.

This hybrid role starts with in-person training and allows remote work after successful onboarding, provided you have a suitable home office.

Qualifications

• High school diploma or equivalent.
• 1+ years of medical front office experience.
• Excellent telephone skills.
• Proficient in Word and Excel.
• Previous experience with medical software preferred.
• Available and flexible with your hours.
• Time Management and Organizational skills.
• Team player attitude and energetic with a focus on excellent customer service.

Responsibilities

• Answer incoming calls and provide outstanding customer service.
• Schedule and confirm patient appointments electronically.
• Update and maintain accurate patient information.
• Perform basic data entry and administrative tasks.
• Support patients with questions about scheduling, paperwork, and clinic processes.
• Assist with faxing, filing, and other office duties as needed.

Skills

Telephone skills

Time management

Organization

Team player

Customer service

Education

High school diploma or equivalent

Tools

Word

Excel

Medical software

Job description

The Patient Scheduling Coordinator plays a key role in creating a smooth, positive experience for every patient who contacts our clinic. This position is primarily focused on answering phones, scheduling appointments, and supporting patients with exceptional customer service. Your friendly voice and organized approach will help keep our fast‑paced clinic running efficiently.

Customer Relationship Management (CRM)

• Answer incoming calls and provide outstanding customer service
• Schedule and confirm patient appointments electronically
• Update and maintain accurate patient information
• Perform basic data entry and administrative tasks
• Support patients with questions about scheduling, paperwork, and clinic processes
• Assist with faxing, filing, and other office duties as needed

This role is ideal for someone who enjoys helping people, communicates clearly, and thrives in a busy, team‑oriented environment.

This is a hybrid position. Initial training is conducted in-person and may span several months. Upon successful completion of training, employees have the opportunity to work remotely, provided they maintain an appropriate home office setup.

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience.
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Time Management and Organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

What we offer:

• Comprehensive health coverage — fully paid medical, prescription, and vision insurance starting after just one calendar month
• Generous paid time off — enjoy more than two weeks of vacation in your first year
• Immediate 401(k) eligibility with a strong employer match
• Employee wellness perks — support for childcare, gym memberships, and other wellbeing needs