Client Care & Care Coordination Manager

Paycom - ATS; Seattle (WA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Vacation up to 200 hours

Sick time up to 108.64 hours

9 paid holidays + 2 floating holidays

Medical, Dental, and Vision

Health Savings Account (HSA)

Flexible Spending Account (FSA)

403(b) Retirement Plan matching

Professional Development opportunities

Job summary

Volunteers of America Western Washington seeks a Client Care Manager to develop and implement client care plans, coordinate medical appointments and medications, and support overall health care needs. You will lead transitions, maintain records, and ensure continuity of care across care teams.

The role includes onboarding and training new caregivers, monthly documentation reviews, and participation in annual assessments. Some travel and driving may be required.

Qualifications

• Bachelor’s degree in a human services field and at least 1 year experience in a case management or health care setting.
• Basic understanding of developmental diagnoses and nutrition related health care needs.
• Familiarity with case management and medication management, Nurse Delegation laws.
• Proficient in computer operation, with basic knowledge of Microsoft Office Suite.
• Strong organizational and communication skills.

Responsibilities

• Partner with clients, guardians, and support teams to create and implement care plans aligned with the Person-Centered Service Plan.
• Coordinate medical appointments, medications, and ensure continuity of care.
• Maintain client records and releases of information; schedule and attend healthcare appointments.
• Train new employees and provide client-specific training as needed.
• Attend annual assessments and participate in care team coordination; review documentation monthly.

Skills

Oral and written communication

Organizational skills

Independent work

Driver's license

Education

Bachelor’s degree in a human services field

Tools

Microsoft Office

Job description

Volunteers of America Western Washington seeks a Client Care Manager to develop and implement client care plans, coordinate medical appointments and medications, and support overall health care needs. You will lead transitions, maintain records, and ensure continuity of care across care teams.

The role includes onboarding and training new caregivers, monthly documentation reviews, and participation in annual assessments. Some travel and driving may be required.