Client Care Banker: Build Relationships & Solutions

Next Frontier Capital; Opelousas (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch setting. You will greet clients, assist with account openings, and guide customers through digital banking tools such as the Chase Mobile App and Chase.com.

The role emphasizes trust, empathy, and collaborative problem solving to meet client financial goals. As part of the team, you will handle branch operations while adhering to policies, contributing to a high-performing, inclusive banking

Qualifications

• Experience in client service or comparable roles.
• Ability to greet clients, listen attentively, and resolve questions.
• Familiarity with banking policies and basic product knowledge.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Explain and help with account servicing, opening new accounts, and regulatory requirements.
• Educate clients on digital banking and self-service options like mobile app and ATMs.
• Build relationships through active listening, empathy, and teamwork.
• Handle branch operations and cash devices following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge learning

Cash handling

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch setting. You will greet clients, assist with account openings, and guide customers through digital banking tools such as the Chase Mobile App and Chase.com.

The role emphasizes trust, empathy, and collaborative problem solving to meet client financial goals. As part of the team, you will handle branch operations while adhering to policies, contributing to a high-performing, inclusive banking