Client Booking Specialist

Alegria Travel Services; Savannah (GA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Onboarding

Career development

Online tools access

Supportive team environment

Job summary

Alejgria Travel Services is seeking a client-focused Booking Specialist to help clients research options and coordinate bookings based on their needs.

You will communicate with clients, research information online, and manage important details while providing timely and professional service. This remote role includes onboarding and ongoing professional development.

Qualifications

• Excellent verbal and written communication skills.
• Outstanding organization and attention to detail.
• Customer-focused attitude and service orientation.
• Strong online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests simultaneously.
• Strong problem-solving and follow-up skills.
• Experience in booking, hospitality, customer service, or administrative work is helpful but not required.

Responsibilities

• Communicate with clients to understand their preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication

Organization

Customer-focused

Online research

Email and web systems

Multitasking

Problem solving

Booking/hospitality experience

Tools

Booking systems

Job description

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation
• Follow up when additional information is required
• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment