Client Booking Specialist

Travel With Sann; San Diego (CA); Remoto; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Structured onboarding

Professional development

Online training resources

Supportive team environment

Access to tools

Descrizione del lavoro

Travel With Sann is seeking a motivated Client Booking Specialist to help clients explore options and coordinate bookings based on their preferences. The role focuses on clear communication, research, and detail-oriented management of reservations.

The successful candidate will thrive in a remote work environment, with structured onboarding, ongoing training, and access to online tools and professional resources. A supportive team and opportunities for learning are provided.

Competenze

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Experience in booking, hospitality, customer service, or administrative roles is helpful but not required

Mansioni

• Communicate with clients to understand preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation
• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Conoscenze

Verbal communication

Written communication

Organization

Attention to detail

Online research

Email/web tools

Multitasking

Problem solving

Descrizione del lavoro

About The Job

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment