Client Booking Specialist

Sunkissedgetaways; Miami (FL); Remote; USD 35,000 - 48,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and training

Ongoing professional development

Continuing education opportunities

Access to online tools and resources

Supportive team environment

Job summary

Sunkissedgetaways is seeking a Client Booking Specialist in a remote-capable role to research options, coordinate bookings, and ensure smooth, customer-focused service from inquiry to completion.

The ideal candidate communicates well, researches options online, and manages important details with timely updates and accuracy.

Qualifications

• Strong verbal and written communication skills are essential.
• Excellent organization and attention to detail are required.
• Customer-focused attitude with a service mindset.
• Good online research abilities to explore options for clients.
• Comfortable using email and web-based systems for communication and bookings.
• Ability to manage multiple client requests simultaneously.
• Strong problem-solving and proactive follow-up skills are valued.
• Relevant experience helps but is not required.

Responsibilities

• Understand client preferences and requirements through conversation.
• Research available options and services online.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations with providers.
• Review reservation information for accuracy and completeness.
• Provide clients with relevant details and updates throughout the process.
• Handle changes and special requests as they arise.
• Maintain accurate client and booking documentation and follow up as needed.
• Communicate with service providers to ensure smooth execution.
• Provide ongoing client support from inquiry to post-booking follow-up.

Skills

Verbal & written communication

Organization & attention to detail

Customer-focused attitude

Online research abilities

Email & web systems proficiency

Multitasking for client requests

Problem-solving & follow-up

Booking/hospitality/admin experience (

Job description

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentationFollow up when additional information is required
• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment