Client Billing & Support Specialist

Pine Environmental; Windsor, Northern (CO, KY); Hybrid; USD 20,000 - 23,000; Full time

Benefits offered by this job

3 Weeks PTO to start

401(k) with Company Match

Medical, Dental, Vision Insurance

8 Paid Company Holidays

Professional development opportunities

Job summary

Pine Environmental Services is seeking a Client Support Billing Clerk to join our Windsor, NJ team. You will create invoices, update customer files, and send invoices promptly, while coordinating with customers and staff to resolve day-to-day billing issues in a fast-paced branch environment.

The role requires strong attention to detail, clear communication, and the ability to manage multiple billing tasks in our ERP system while supporting cross-department operations to meet service goals.

Qualifications

• Excellent verbal communication and clear information conveyance.
• Strong leadership and initiative.
• Customer service oriented with congenial demeanor.
• Fast decision-making and problem-solving abilities.
• Detail-oriented, organized, and able to multitask.

Responsibilities

• Correspond with customers to resolve billing issues and queries.
• Enter inbound/outbound items into ERP system (Infor M3) and update notes.
• Own warehouse administrative functions.
• Maintain billing records and documentation.
• Collaborate with other departments to meet customer needs.
• Verify dates of service and billed amounts.
• Update unbilled reconciliation weekly.
• Initiate and perform additional billing responsibilities to meet goals.
• Verify and maintain all customer related electronic records.
• A ny other duties necessary to assist the company achieve its objectives.

Skills

Verbal communication

Customer service

Problem solving

Multitasking

Attention to detail

Leadership

Decision making

Tools

Infor M3 ERP

Job description

Pine Environmental Services is seeking a Client Support Billing Clerk to join our Windsor, NJ team. You will create invoices, update customer files, and send invoices promptly, while coordinating with customers and staff to resolve day-to-day billing issues in a fast-paced branch environment.

The role requires strong attention to detail, clear communication, and the ability to manage multiple billing tasks in our ERP system while supporting cross-department operations to meet service goals.