Billing Rep

Pine Environmental Services LLC; Robbinsville Township (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

3 Weeks PTO (to start)

401(k) with Company Match

Medical, Dental, and Vision Insurance

8 Paid Holidays

Professional development opportunities

Job summary

Pine Environmental Services LLC is seeking a Client Support Billing Clerk to manage invoicing and customer files, ensuring timely billing and accurate records. The role involves collaborating with staff to resolve day-to-day billing issues in a warehouse environment.

Key duties include communicating with customers, entering data into the ERP system, and maintaining comprehensive billing documentation, while supporting cross-departmental needs and ensuring accuracy across all records.

Qualifications

• Excellent verbal communication and ability to convey information clearly.
• Strong leadership and initiative.
• Ability to provide excellent customer service.
• Quick decision-making and problem-solving abilities.
• Responsible, goal oriented, organized, with strong attention to detail and multitasking skills.

Responsibilities

• Correspond with customers to resolve billing issues and queries.
• Enter inbound/outbound items into ERP system and update notes (Infor M3).
• Own warehouse administrative functions.
• Update and maintain billing records and documentation.
• Interact with customers to respond to specific requirements.
• Perform administration-related duties and responsibilities.
• Maintain invoice records and supporting documents.
• Collaborate with other departments to meet customer needs.
• Verify dates of service and billed amounts for accuracy.

Skills

Customer service

Communication

Leadership

Problem solving

Attention to detail

Multitasking

Tools

Infor M3 ERP

Job description

Reporting to:Shipping & Receiving Supervisor

Classification: Full Time

Status: Non-Exempt

At Pine Environmental Services, we believe our employees are our greatest asset. We are proud to offer a competitive and comprehensive benefits package that supports your health, well-being, and future, including:

• 3 Weeks of Paid Time Off (PTO) to start
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• 8 Paid Company Holidays
• Additional voluntary benefits and professional development opportunities

Summary

A Client Support Billing Clerk is responsible for creating invoices, updating customer files, and sending invoices to customers in a timely manner. The Client Support Billing Clerk will also beresponsible with working with customers and staff to resolve issues which arise in the day-to-day activities of the branch.

Primary Responsibilities

• Correspond with customers to resolve billing issues and queries.
• Enter all inbound/outbound items into ERP System, update system notes (i.e. Infor M3)
• Own warehouse administrative functions
• Update and maintain billing records and documentation.
• Interact with customers to respond to specific requirements.
• Perform assigned administration related duties and responsibilities.
• Maintain invoice records and support documents.
• Collaborate with other departments to cater to customer needs.
• Evaluate, analyze and verify dates of service and billed amounts.
• Verify completeness and accuracy in client information before billing period.
• Resolve all accounts within give time frame.
• Update completely unbilled reconciliation once in week.
• Initiate and perform additional billing responsibilities to meet set goals.
• Verifies and maintains all customer related electronic records.
• Any other duties necessary to assist the company achieve its objectives.

Requirements

• Excellent verbal communication, and the ability to convey important information clearly and effectively
• Strong leadership and initiative
• Congenial with ability to provide excellent customer service
• Quick decision-making and problem-solving abilities
• Responsible, goal oriented and organized Strong attention to detail and able to multitask
• Confident, proactive, and willing to take on workplace challenges
• Great listening skills and ability to take direction

Pine Environmental Services believes in the growth and development of a diverse workforce. EOE/M/F/D/V

Essential Functions

This is a non-safety sensitive position. Employee will be in an warehouse environment. Employee will bend, walk, stand and may sit for long periods of time.This position is 70% sedentary and 30% active and may include activities such as walking, standing and bending). Must be able to lift up to 25 lbs assisted or unassisted.

Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.