Client Banking Specialist

Hancock Whitney; Gonzales (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Hancock Whitney in Gonzales, LA, is seeking a friendly teller to deliver accurate banking service. You will handle deposits, withdrawals, check cashing, loan payments, and account maintenance while focusing on risk management and security.

Join a team that values personal client interactions, quick issue resolution, and opportunities to refer customers to partners. The role requires weekend/evening hours and adherence to banking laws.

Qualifications

• High School diploma or GED required.
• 6 months of cash-handling, retail, or teller experience required.
• Previous sales and referral experience strongly preferred.
• Must comply with all applicable banking laws and regulations, including the Bank Secrecy Act.

Responsibilities

• Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
• Handle client transactions: deposits, withdrawals, check cashing, card advances, money orders, negotiable items, and loan payments.
• Respond to servicing requests with product knowledge to resolve issues quickly and effectively.
• Build and grow client relationships through high-quality interactions, in-person and outbound calls.

Skills

Customer service

Cash handling

Sales/referrals

Risk awareness

Compliance knowledge

Education

High School diploma or GED

Job description

Hancock Whitney in Gonzales, LA, is seeking a friendly teller to deliver accurate banking service. You will handle deposits, withdrawals, check cashing, loan payments, and account maintenance while focusing on risk management and security.

Join a team that values personal client interactions, quick issue resolution, and opportunities to refer customers to partners. The role requires weekend/evening hours and adherence to banking laws.