Bank Teller: Client Experience & Relationship Growth

Hancock Whitney; Louisiana (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Hancock Whitney is seeking a friendly, detail-focused teller to serve clients in a fast-paced branch environment.

You will handle deposits, withdrawals, and payments, promote digital banking, and help maintain risk and compliance standards. The role requires strong cash handling and reliability with weekend hours.

Join a team that emphasizes personal service, client relationships, and accurate, efficient center operations while supporting growth and community banking goals.

Qualifications

• High School diploma or GED required.
• 6 months of cash-handling or teller experience.
• Previous sales and referral experience preferred.
• Must comply with banking laws including the BSA.

Responsibilities

• Provide exceptional client interactions with accuracy, speed, and problem resolution.
• Handle deposits, withdrawals, check cashing, loan payments, and other teller duties.
• Educate clients on digital solutions (mobile, online, ATM) to promote self-service.
• Build and grow client relationships through personalized interactions, in-person and by phone.
• Refer clients to internal partners as financial needs are identified.
• Maintain lobby and support center operations, including opening/closing and balancing.
• Uphold risk, compliance, and security standards; ensure professional conduct.

Skills

Cash handling

Retail/teller experience

Sales and referrals

Banking laws and BSA

Education

High School diploma or GED

Job description

Hancock Whitney is seeking a friendly, detail-focused teller to serve clients in a fast-paced branch environment.

You will handle deposits, withdrawals, and payments, promote digital banking, and help maintain risk and compliance standards. The role requires strong cash handling and reliability with weekend hours.

Join a team that emphasizes personal service, client relationships, and accurate, efficient center operations while supporting growth and community banking goals.