Client Banking Services Specialist

Ohio Valley Banc Corp.; Point Pleasant (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Ohio Valley Banc Corp. in Point Pleasant, WV is seeking a customer-focused banking professional to open and service accounts, cross-sell products, and maintain strong customer relationships.

The role includes handling deposits, withdrawals, and loan payments while ensuring policy compliance and fraud assistance. This position requires strong communication, confidentiality, and clerical skills, with flexibility for extended hours and occasional travel.

Qualifications

• Customer service banking experience preferred.
• Sales experience helpful for cross-selling products.
• Clerical skills and basic PC skills required.
• Excellent communication and confidentiality are essential.
• Detail oriented with tact dealing with customers, even under pressure.

Responsibilities

• Open and service customer accounts.
• Cross-sell other company products.
• Maintain quality relationships between Ohio Valley Banc Corp. and customers.
• Validate items per policies and identify customers.
• Assist customers with fraud on accounts and debits.
• Accept cash items for deposits and handle withdrawals/deposits.

Skills

Customer service

Sales

Clerical skills

Basic PC skills

Excellent communication

Confidentiality

Detail oriented

Customer diplomacy

Stress management

Office equipment use

Flexible schedule

Extended sitting

Light lifting

Travel readiness

Job description

Ohio Valley Banc Corp. in Point Pleasant, WV is seeking a customer-focused banking professional to open and service accounts, cross-sell products, and maintain strong customer relationships.

The role includes handling deposits, withdrawals, and loan payments while ensuring policy compliance and fraud assistance. This position requires strong communication, confidentiality, and clerical skills, with flexibility for extended hours and occasional travel.