Banking Customer Service Specialist II

Ohio Valley Banc Corp.; Oak Hill (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

OVB is seeking a full-time banking associate in Oak Hill, OH 45656. The position handles deposits, withdrawals, loan payments, and maintains transaction records while promoting additional products. Training is extensive to ensure proficiency, with a strong emphasis on accuracy and service.

Daily duties include accepting cash deposits, processing withdrawals, and cross-selling other products while building quality relationships with customers. Basic PC skills and overtime availability are a plus.

Qualifications

• Detail oriented and accurate in all tasks.
• Strong telephone and customer service skills.
• Ability to handle difficult customers with tact.
• Fast, efficient worker capable of meeting deadlines.
• Ability to work under pressure.
• Maintains judgment with moderate supervision.
• Basic PC skills and confidentiality.
• Willing to work overtime when needed.

Responsibilities

• Accept cash deposits from customers.
• Process withdrawals and deposits to savings and checking.
• Take loan payments and update customer accounts.
• Maintain a running account of all transactions.
• Cross-sell other company products and maintain customer relationships.

Skills

Detail oriented

Telephone skills

Customer service

Tact under pressure

Fast worker

Pressure handling

Judgment under supervision

Basic PC skills

Accuracy & confidentiality

Overtime flexibility

Job description

OVB is seeking a full-time banking associate in Oak Hill, OH 45656. The position handles deposits, withdrawals, loan payments, and maintains transaction records while promoting additional products. Training is extensive to ensure proficiency, with a strong emphasis on accuracy and service.

Daily duties include accepting cash deposits, processing withdrawals, and cross-selling other products while building quality relationships with customers. Basic PC skills and overtime availability are a plus.