Client Banking & Deposits Specialist

First Horizon Bank; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

First Horizon Bank in Orlando is seeking an Universal Banker to provide quality customer service in a retail banking environment. You will handle daily financial transactions, open checking and savings accounts, and introduce bank products to deepen relationships.

This non-exempt role involves outbound calls, cross-selling, and supporting banking center management. A High School Diploma and teller experience are preferred, with compliance to bank policies and training requirements emphasized.

Qualifications

• High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.

Responsibilities

• Provide teller and platform support to minimize client wait times.
• Identify client needs through consultative conversations and recommend appropriate products and services.
• Open and process new checking and savings accounts and other deposit products.
• Cross-sell and refer to bank partners to deepen client relationships.
• Conduct outbound calls to clients and prospects, including during campaigns.
• Assist clients with loan applications and hand off processing to the appropriate associate.
• Deliver excellent client experiences and resolve issues promptly.

Skills

Teller experience

Customer service

Sales

Cross-selling

Education

High School Diploma

Job description

First Horizon Bank in Orlando is seeking an Universal Banker to provide quality customer service in a retail banking environment. You will handle daily financial transactions, open checking and savings accounts, and introduce bank products to deepen relationships.

This non-exempt role involves outbound calls, cross-selling, and supporting banking center management. A High School Diploma and teller experience are preferred, with compliance to bank policies and training requirements emphasized.