Relationship Banker & Financial Solutions Advisor

First-Horizon-Bank; Gastonia (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank is seeking a Universal Banker/Teller to engage clients in consultative conversations, identify deposit and loan needs, and guide customers through applications. You will deliver personalized financial guidance and refer clients to mortgage, wealth, and business banking when appropriate.

The role emphasizes proactive outreach, strong client service, and supporting a high-performing sales culture through coaching and product knowledge sharing.

Qualifications

• High school diploma or GED required.
• 2–5 years of Universal Banker or Teller experience.

Responsibilities

• Engage clients in consultative conversations to understand financial priorities and recommend banking solutions.
• Identify deposit and loan needs and guide customers through applications.
• Provide personalized financial advice aligned with client goals and bank products.
• Recognize opportunities to deepen relationships and refer to mortgage, wealth, private client, and business banking.
• Proactively contact clients and prospects with tailored financial solutions.
• Support a high-performing sales culture by coaching associates on referrals and product knowledge.

Education

High school diploma or GED

Tools

Microsoft Office Suite

Salesforce

Job description

First Horizon Bank is seeking a Universal Banker/Teller to engage clients in consultative conversations, identify deposit and loan needs, and guide customers through applications. You will deliver personalized financial guidance and refer clients to mortgage, wealth, and business banking when appropriate.

The role emphasizes proactive outreach, strong client service, and supporting a high-performing sales culture through coaching and product knowledge sharing.