Client Banking Advisor: Sales, Service & Solutions

Banco Santander SA; Massachusetts; On-site; USD 35,000 - 53,000; Full time

Job summary

Banco Santander USA is seeking a Sales and Service Banker in Glen Forest, Methuen, MA. The role focuses on building relationships, understanding customer financial needs, and delivering tailored banking solutions with a strong emphasis on service quality.

The position involves teller duties, helping customers with digital tools, and collaborating with the team to meet branch goals. Legally authorized to work in the US and able to work weekends/evenings are required.

Qualifications

• Customer service experience in a high volume, fast-paced environment.
• Ability to learn and apply sales techniques to recommend products and services that meet customer needs.
• Experience in cross-selling products and services.

Responsibilities

• Build and maintain strong, long-lasting relationships with customers.
• Provide tailored banking, lending, and investment solutions while delivering exceptional service.
• Process teller transactions accurately and efficiently.
• Drive branch sales targets and contribute to overall branch performance.
• Educate customers on digital banking tools and self-service options.

Skills

Customer service

Sales skills

Cross-selling

Communication

Digital tools

Education

High school diploma

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

Banco Santander USA is seeking a Sales and Service Banker in Glen Forest, Methuen, MA. The role focuses on building relationships, understanding customer financial needs, and delivering tailored banking solutions with a strong emphasis on service quality.

The position involves teller duties, helping customers with digital tools, and collaborating with the team to meet branch goals. Legally authorized to work in the US and able to work weekends/evenings are required.