Client Banking Advisor – Growth & Loyalty

PNC Financial Services Group, Inc.; Detroit (MI); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Life insurance

Disability insurance

401(k) with match

Pension & stock purchase plans

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Hazel Park, MI to grow the branch customer base through proactive sales and excellent service.

You will strengthen customer relationships, educate clients on PNC options, and collaborate with partners to expand wallet share and loyalty. The role emphasizes a customer-centric approach, risk awareness, and engaging daily in in-branch operations to deliver a differentiated experience.

Qualifications

• 3+ years experience in a banking/branch role or similar position.
• Education alternative: a comparable combination of education, job-specific certification(s), and experience may be considered.
• No Degree required but relevant banking knowledge and customer service experience are expected.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Position PNC solutions to drive new revenue and client loyalty during every client interaction.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Hazel Park, MI to grow the branch customer base through proactive sales and excellent service.

You will strengthen customer relationships, educate clients on PNC options, and collaborate with partners to expand wallet share and loyalty. The role emphasizes a customer-centric approach, risk awareness, and engaging daily in in-branch operations to deliver a differentiated experience.