Client Banking Advisor

Bank of America; Richmond (VA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Bank of America in Richmond, VA is seeking a client-focused team member to assist clients in-branch with transactions, education on self-service options, and to connect them with banking solutions. This role supports cash handling, client service, and daily banking activities.

The position is full-time, on-site, with regularly scheduled 40 hours per week and first shift hours. Benefits and career development opportunities are provided.

Qualifications

• Enthusiastic, self-starter with strong work ethic and focus on results.
• Collaborates effectively and builds strong client relationships.
• Delivers an experience that improves clients' financial lives.

Responsibilities

• Executes the bank's risk culture and promotes operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interest and comply with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls to enhance client experience.
• Manages cash responsibilities and drives the client experience.

Skills

Customer Service

Sales

Communication

Cash Handling

Time Management

Problem Solving

Education

High School Diploma or GED

Job description

Bank of America in Richmond, VA is seeking a client-focused team member to assist clients in-branch with transactions, education on self-service options, and to connect them with banking solutions. This role supports cash handling, client service, and daily banking activities.

The position is full-time, on-site, with regularly scheduled 40 hours per week and first shift hours. Benefits and career development opportunities are provided.