Relationship Banker: Client Advisory & Cash Services

Bank of America; Midlothian (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Bank of America in Virginia is seeking a client-focused team member to engage customers in the lobby and educate them on self-service options such as mobile and online banking.

You will accurately process cash transactions and connect clients to solutions that align with their financial goals, while adhering to laws and bank policies. Strong communication and relationship-building are essential in this in-office role.

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Ability to collaborate and build strong client relationships.
• Strong communication, problem-solving and learning agility.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the best interest of clients and the bank, in compliance with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Virginia is seeking a client-focused team member to engage customers in the lobby and educate them on self-service options such as mobile and online banking.

You will accurately process cash transactions and connect clients to solutions that align with their financial goals, while adhering to laws and bank policies. Strong communication and relationship-building are essential in this in-office role.