Client Solutions Relationship Banker

Bank of America; Glen Allen (AL); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is hiring for a client-focused role in Virginia. The team engages clients in the lobby to educate them about self-service options and to assist with transactions, while delivering accurate cash handling and a high-quality client experience.

You will build relationships, understand clients' financial goals, and connect them to suitable solutions with a strong emphasis on compliance and service excellence.

Qualifications

• High school diploma or equivalent required with strong communication skills.
• Bachelor’s or business-related associate degree preferred for advancement.
• Sales experience and cash handling knowledge are advantageous.
• Strong integrity, time management and customer service orientation.

Responsibilities

• Engage clients in lobby to educate and assist with transactions using self-service resources.
• Process cash transactions accurately and efficiently.
• Develop in-depth knowledge of clients' financial goals and connect them to suitable solutions.
• Build client relationships to meet financial needs and grow center traffic.
• Follow processes, guidelines, and regulatory requirements in daily work.
• Manage cash responsibilities and contribute to a positive client experience.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring for a client-focused role in Virginia. The team engages clients in the lobby to educate them about self-service options and to assist with transactions, while delivering accurate cash handling and a high-quality client experience.

You will build relationships, understand clients' financial goals, and connect them to suitable solutions with a strong emphasis on compliance and service excellence.