Client Associate: Retail Sales & CRM Specialist

TravisMathew Apparel; Wailea (HI); On-site; USD 25,000 - 26,000; Full time

Job summary

TravisMathew is seeking a Client Associate to support in-store sales and service, driving customer engagement and repeat business in a retail environment. You will help maintain product knowledge and participate in events and CRM initiatives to foster loyalty and achieve KPIs.

In this role you will work with a team to provide excellent service, handle transactions, and maintain a clean, welcoming store atmosphere that reflects the TravisMathew brand across the Hawaii Wailea location.

Qualifications

• Minimum 1-year experience in a client services role.
• Proficient with POS systems and Microsoft Office.
• Strong written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Foster a friendly, open and inviting environment for all in-store guests.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Client services

POS systems

Microsoft Office

Communication

Teamwork

Tools

CRM software

Job description

TravisMathew is seeking a Client Associate to support in-store sales and service, driving customer engagement and repeat business in a retail environment. You will help maintain product knowledge and participate in events and CRM initiatives to foster loyalty and achieve KPIs.

In this role you will work with a team to provide excellent service, handle transactions, and maintain a clean, welcoming store atmosphere that reflects the TravisMathew brand across the Hawaii Wailea location.