Client Associate - Legacy Place, MA

TravisMathew, LLC; United States; On-site; USD 23,143 - 25,485; Part time

Job summary

TravisMathew, LLC is seeking a Client Associate to maintain sales and service experience in the retail store. Responsibilities include achieving sales goals, connecting with clients, and maintaining knowledge of products.

A successful candidate will have at least 1-year experience in client services, be proficient with Microsoft applications, and have strong communication skills. The role offers an hourly wage of $16.80 - $18.50.

Qualifications

• Proficient in Microsoft Applications.
• Experience with point-of-sale (POS) systems.
• Strong written and verbal communication skills.

Responsibilities

• Achieve sales goals and deliver exceptional service.
• Develop and retain a following of repeat clients.
• Participate in-store events and marketing initiatives.

Skills

Microsoft Applications

Point-of-sale (POS) systems

Strong written and verbal communication skills

Ability to work non-traditional hours

Education

Minimum 1-year experience in a client services related capacity

Job description

Job Description

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalating when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

Minimum 1-year experience in a client services related capacity.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a retail environment / store.

Walk, sit, stand, bend, reach and move continually during working hours.

16.80 - 17.65 - 18.50 USD Hourly.

TravisMathew is an Equal Employment Opportunity.