Client Associate - St Louis, MO

TravisMathew, LLC; Frontenac (MO); On-site; USD 17,047 - 24,280; Part time

Job summary

TravisMathew, LLC in Frontenac, Missouri, is seeking a Client Associate to promote a sales culture and deliver exceptional customer service. The role involves connecting with clients, achieving sales goals, and maintaining a clean and organized store environment.

The ideal candidate will have at least 1 year of client services experience, strong communication skills, and the ability to work flexible hours, including weekends and holidays. Compensation includes $15 an hour plus commissions.

Qualifications

• Experience in providing exceptional client services in retail.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours.

Responsibilities

• Maintain the in-store sales and service experience.
• Develop and retain a following of repeat clients.
• Participate in in-store events and marketing initiatives.
• Ensure store cleanliness and organization.

Skills

Customer service proficiency

Sales techniques

Communication skills

Teamwork

Education

Minimum 1 year in client services

Tools

Microsoft Applications

Point-of-sale (POS) systems

Job description

Client Associate

TravisMathew is a premium apparel brand that bridges performance and lifestyle. The Client Associate maintains the in-store sales and service experience, promoting a sales culture to achieve or exceed sales, KPIs and profitability goals.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Technical Competencies

• Proficient in Microsoft Applications.
• Proficient in point‑of‑sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or elevate when applicable.
• Ability to work non‑traditional hours; weekends, evenings and holidays.

Education and Experience

Minimum 1‑year experience in a client services related capacity.

Physical Requirements / Work Environment

Work is performed in a retail environment/store. Walk, sit, stand, bend, reach and move continually during working hours.

Compensation: $15 an hour plus commissions.

TravisMathew is an Equal Employment Opportunity.