Client Advsior - Boston, MA

Bvlgari; Boston (KY); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Product discounts

Training opportunities

Benefits

Job summary

BVLGARI is seeking a Client Advisor to deliver a world-class luxury experience and build lasting client relationships in a boutique setting. You will master the BVLGARI Selling Ceremony, tailor engagements to each client’s lifestyle, and convey the brand’s heritage while driving sales.

Ideal candidates excel at storytelling, have expertise with CRM tools, and are proactive in identifying high-net-worth clients.

Qualifications

• Experience in luxury retail and meeting sales targets.
• Strong storytelling and product knowledge skills.
• Ability to engage high-net-worth clients and drive loyalty.

Responsibilities

• Deliver a seamless, personalized luxury experience and ensure client interactions are memorable.
• Master the BVLGARI Selling Ceremony to tailor approach for each client.
• Convey brand heritage and values to foster deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets and contribute to boutique goals.
• Drive high-end sales by curating premium experiences for top-tier clients.

Skills

Luxury retail

Sales targets

CRM software

Multilingual

Clienteling

Storytelling

Job description

Client Advisor

Reporting to: Assistant Store Manager or Store Director

Position Overview

As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, build lasting client relationships, and achieve sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

Job Responsibilities

Client Experience & Sales

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
• Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements.

Boutique Operations

• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures to ensure daily readiness.
• Assist with special projects, high-profile client requests, and operational needs.

Your Profile

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
• Proactive, self‑motivated, and results‑driven, with an entrepreneurial spirit.
• Tech‑savvy, proficient in CRM software and digital clienteling tools.
• Multilingual skills are a plus for catering to an international clientele passionate about luxury craftsmanship and brand storytelling.
• Being multilingual is a plus when serving a global clientele.

What We Offer

• BVLGARI offers a competitive compensation package that includes base salary and performance‑based commission.
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility.
• Exclusive employee perks, including luxury product discounts and training opportunities.

Pay Transparency

This position offers an hourly range of $26.00 - $28.00. Final compensation will be determined by factors such as relevant experience, qualifications, job‑related skills, and internal pay alignment.