Client Advisor, Chicago

Bvlgari; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Luxury product discounts

Employee training opportunities

Job summary

BVLGARI in Chicago seeks a Client Advisor to deliver a world-class luxury experience, build lasting client relationships, and meet sales targets.

You'll master the BVLGARI Selling Ceremony, curate exclusive experiences for top-tier clients, and embody the brand's heritage in every interaction.

The role requires strong storytelling, exceptional interpersonal skills, multilingual abilities a plus, and collaboration with the boutique team to ensure a pristine, welcoming environment.

Qualifications

• Proven success in luxury retail with targets met/exceeded.
• Fluency in luxury storytelling and craftsmanship.
• Excellent interpersonal and clienteling skills.
• Proactive, self-motivated and adaptable.
• Multilingual abilities are a plus to serve international clientele.
• Tech-savvy with CRM experience.

Responsibilities

• Deliver a seamless luxury client experience and achieve sales targets.
• Master BVLGARI Selling Ceremony and tailor approach to clients.
• Build and maintain long-term client relationships and portfolios.
• Engage at events and in-store activations as a brand ambassador.
• Maintain pristine boutique environment and assist with operations.

Skills

Luxury retail

High-net-worth client engagement

Storytelling

Interpersonal skills

Entrepreneurial mindset

Multilingual

Tools

CRM software

Job description

As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, building lasting client relationships while achieving sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

Key Responsibilities

Client Experience & Sales

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
• Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements
• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures, ensuring daily readiness.
• Assist with special projects, high-profile client requests, and operational needs

Your Profile

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
• Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.
• Tech-savvy, proficient in CRM software and digital clienteling tools.
• Multi-lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling.
• Self-motivated, results-driven, and proactive.
• Tech-savvy, with CRM and digital clienteling proficiency.
• Being Multilingual is a plus when serving a global clientele.

What We Offer

BVLGARI offers a competitive compensation package that includes:

• Base salary + performance-based commission and more
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
• Exclusive employee perks, including luxury product discounts and training opportunities

BVLGARI is an equal-opportunity employer and celebrates diversity in the workplace.

For Internal Candidates

We are excited to see LVMH talents exploring opportunities within BVLGARI!

We value your dedication to the LVMH family and look forward to supporting your career journey with BVLGARI.