Client Advisor

Bvlgari; King of Prussia (PA); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Luxury product discounts

Comprehensive benefits

401(k) eligibility

Job summary

Bvlgari is seeking a Client Advisor to create a world-class luxury experience and build lasting client relationships. The role demands expertise in High Jewelry sales, strong interpersonal skills, and the ability to exceed sales targets.

Alongside a competitive hourly rate of $24.00–$27.00, the position offers comprehensive benefits, including medical coverage and luxury product discounts.

Qualifications

• Proven success in luxury retail with a strong record of meeting sales targets.
• Exceptional interpersonal skills for engaging diverse clientele.
• Tech-savvy and proficient in CRM and digital tools.

Responsibilities

• Deliver personalized luxury experience to clients.
• Achieve and exceed sales targets through relationship building.
• Participate in inventory control and visual merchandising.

Skills

Luxury retail experience

Client engagement

Sales targets achievement

Interpersonal skills

Tech-savvy

Tools

CRM software

Digital clienteling tools

Job description

Reporting to: Assistant Store Manager or Store Director

Pay Transparency: This position offers an hourly rate of $24.00–$27.00. Final compensation will be determined by factors such as relevant experience, qualifications, job-related skills, and internal pay alignment.

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Position Overview

As a Client Advisor at BVLGARI, you will deliver a world‑class luxury experience, build lasting client relationships, and achieve sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

Key Responsibilities

• Experience selling or presenting High Jewelry pieces to ultra‑high‑net‑worth clients.
• Comfortable hosting and supporting High Jewelry events, private appointments, or trunk shows.
• Have an existing book of High Jewelry clients you have cultivated through previous roles.

Client Experience & Sales

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high‑end sales by curating premium, exclusive experiences for top‑tier clients.

Client Relationship Management

• Build and maintain long‑term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow‑ups.
• Utilize CRM tools and data‑driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in‑store activations, and high‑profile engagements.
• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures to ensure daily readiness.
• Assist with special projects, high‑profile client requests, and operational needs.

Your Profile

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high‑net‑worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
• Proactive, self‑motivated, and results‑driven, with an entrepreneurial spirit.
• Tech‑savvy, proficient in CRM software and digital clienteling tools.
• Multilingual skills are a plus for catering to an international clientele passionate about luxury craftsmanship and brand storytelling.

What We Offer

• BVLGARI offers a competitive compensation package that includes:
• Base salary + performance‑based commission and more
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
• Exclusive employee perks, including luxury product discounts and training opportunities

BVLGARI is an equal‑opportunity employer and celebrates diversity in the workplace.