Client Advisor - Atlanta Phipps Plaza

Bvlgari; Atlanta (GA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Base salary + commission

Medical benefits

401(k) eligibility

Paid time off

Employee product discounts

Training opportunities

Job summary

BVLGARI in Atlanta seeks a Client Advisor to deliver a world-class luxury experience and build lasting client relationships. You will achieve sales targets through storytelling, product knowledge, and client engagement in a boutique environment.

Experience selling High Jewelry to UHNW clients is preferred; you will host exclusive events, manage client portfolios, and represent BVLGARI at private events and activations.

Qualifications

• Experience in luxury retail with a track record of meeting sales targets.
• Ability to engage high-net-worth clients with sophisticated sales interactions.
• Fluency in luxury storytelling and brand heritage.
• Excellent interpersonal skills and adaptability to a diverse clientele.
• Tech-savvy with CRM and digital clienteling proficiency.
• Multilingual abilities are a plus for international clients.
• Self-motivated, proactive and entrepreneurial spirit.

Responsibilities

• Sell High Jewelry to ultra-high-net-worth clients.
• Host High Jewelry events, private appointments, or trunk shows.
• Leverage an existing book of High Jewelry clients.
• Deliver a seamless, personalized luxury client experience.
• Master the BVLGARI Selling Ceremony.
• Build and maintain long-term client relationships using CRM.
• Support inventory control, visual merchandising, and replenishment.
• Represent BVLGARI at private client events and in-store activations.

Skills

Luxury retail

High-net-worth clients

Storytelling & heritage

Interpersonal skills

Proactive & results-driven

CRM proficiency

Multilingual (plus)

Tools

CRM software

Digital clienteling tools

Job description

Reporting to: Assistant Store Manager or Store Director

Pay Transparency: This position offers an hourly rate of $25.64–$28.00. Final compensation will be determined by factors such as relevant experience, qualifications, job-related skills, and internal pay alignment.

Position Overview

As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, build lasting client relationships, and achieve sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

Key Responsibilities

• Experience selling or presenting High Jewelry pieces to ultra-high-net-worth clients.
• Comfortable hosting and supporting High Jewelry events, private appointments, or trunk shows.
• Have an existing book of High Jewelry clients you have cultivated through previous roles.

Client Experience & Sales

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
• Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements
• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures to ensure daily readiness.
• Assist with special projects, high-profile client requests, and operational needs

Your Profile

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
• Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.
• Tech-savvy, proficient in CRM software and digital clienteling tools.
• Multilingual skills are a plus for catering to an international clientele passionate about luxury craftsmanship and brand storytelling.
• Self-motivated, results-driven, and proactive.
• Tech-savvy, with CRM and digital clienteling proficiency.
• Being Multilingual is a plus when serving a global clientele.

What We Offer

• BVLGARI offers a competitive compensation package that includes:
• Base salary + performance-based commission and more
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
• Exclusive employee perks, including luxury product discounts and training opportunities

BVLGARI is an equal-opportunity employer and celebrates diversity in the workplace.

We value your dedication to the LVMH family and look forward to supporting your career journey with BVLGARI.