Client Advisor

Bvlgari; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A luxury brand seeking a Client Advisor in New York. The role involves delivering personalized luxury experiences, achieving sales targets, and building lasting relationships with high-net-worth clients. You will embody brand heritage through storytelling and expertise in product knowledge. Strong interpersonal skills and a proactive attitude are essential, with fluency in CRM software advantageous. Join us to create memorable client interactions and foster brand loyalty.

Qualifications

• Successful track record in luxury retail and exceeding sales targets.
• Expertise in engaging high-net-worth clients.
• Fluency in luxury storytelling with a passion for craftsmanship.

Responsibilities

• Deliver personalized luxury experiences in every client interaction.
• Achieve and exceed sales targets through tailored approaches.
• Build long-term relationships with clients and maintain a trusted advisor role.

Skills

Luxury retail success

Client engagement

Luxury storytelling

Interpersonal skills

Proactive and results-driven

Tech-savvy with CRM proficiency

Multi-lingual skills

Tools

CRM software

Job description

As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, building lasting client relationships while achieving sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

Location: Hudson Yards

Key Responsibilities

Client Experience & Sales

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
• Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high‑profile engagements
• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures, ensuring daily readiness.
• Assist with special projects, high-profile client requests, and operational needs

Your Profile

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
• Proactive, self‑motivated, and results‑driven, with an entrepreneurial spirit.
• Tech‑savvy, proficient in CRM software and digital clienteling tools.
• Multi‑lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling.
• Self‑motivated, results‑driven, and proactive.
• Tech‑savvy, with CRM and digital clienteling proficiency.
• Being Multilingual is a plus when serving a global clientele.