Client Advisor - Wynn

Brobston Group; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Brobston Group is seeking a Client Advisor in Las Vegas to deliver outstanding service and build trusted relationships with boutique clients. You will leverage product knowledge and selling rituals to meet individualized sales goals and contribute to boutique performance.

The role requires 3+ years in retail sales, preferably luxury. You will engage clients across in-person, phone, and digital touchpoints, and adapt to varied hours including nights, weekends, and holidays.

Qualifications

• 3+ years retail sales and client service experience.
• Experience in luxury consumer goods preferred.
• Strong drive for business results and passion for creativity, fashion, and the brand.
• Willingness to work nights, weekends, and holidays as needed.

Responsibilities

• Provide outstanding service in person, over the phone, and through electronic communication.
• Develop strong, lasting client relationships through effective communication, organization, and follow-through.
• Use product expertise and selling ceremonies to support client needs and achieve individual sales goals.
• Follow store security procedures, including locking and securing the premises as needed.

Job description

Summary

The Client Advisor serves as a trusted brand ambassador, delivering outstanding client service and achieving individual sales goals. The role builds meaningful client relationships through product expertise and a strategic, client-centric approach while contributing to boutique performance.

Responsibilities

• Provide outstanding service in person, over the phone, and through electronic communication.
• Develop strong, lasting client relationships through effective communication, organization, and follow-through.
• Use product expertise and selling ceremonies to support client needs and achieve individual sales goals.
• Follow store security procedures, including locking and securing the premises as needed.

Requirements

• At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
• Strong drive for business results and a passion for creativity, fashion, and the brand.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.
• Ability to operate required store and office equipment, stand for extended periods, handle merchandise and fixtures, and lift at least 30 pounds.