Client Advisor - Spanish Speaker

brobstongroup.com - Jobboard; Pasadena (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor in Pasadena, California. This in-store retail sales role focuses on delivering the Tiffany Experience while building lasting client relationships. Candidates should be flexible with working hours and must be fluent in Spanish.

The ideal candidate will have previous experience in retail or luxury environments, be proficient in sales techniques, and capable of exceeding sales targets. You will engage with clients to drive commercial success and enhance the client experience.

Qualifications

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record.
• Spanish speaking is required.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Proficiency with POS systems and client tracking systems.
• Authorization to work in the United States.

Responsibilities

• Build and deepen client relationships to cultivate repeat business.
• Consistently achieve or exceed sales targets.
• Capture and maintain client data using POS systems.
• Deliver elevated in-store experiences and styling.
• Drive sales across key product pillars.

Skills

Retail experience

Client relationship building

Fluent in Spanish

Flexibility in work hours

Proficiency in POS systems

Education

College or university degree

Tools

POS systems

Client tracking systems

Microsoft Outlook/email

Job description

Summary

The Client Advisor is an in-store retail sales role responsible for delivering the Tiffany Experience and building lasting client relationships to drive commercial results. You will act as a brand ambassador, using personalized service and clienteling to meet and exceed sales targets. This position requires flexibility to work days, nights, weekends, and holidays and fluency in Spanish.

Responsibilities

• Build and deepen client relationships to cultivate repeat business and lifetime loyalty.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets.
• Capture and maintain client data using POS and client tracking systems.
• Deliver elevated in-store experiences, appointments, and styling to convert clients.
• Drive sales across key product pillars and identify ways to grow business through client outreach.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record of commercial results.
• Spanish speaking is required.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Proficiency with POS systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in the United States.
• Preferred: college or university degree and proficiency in additional languages.