Client Advisor - Short Hills

Brobston Group LLC; Short Hills (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Brobston Group LLC in Short Hills, NJ seeks a Client Advisor to deliver a refined client experience, build relationships, and drive store sales while upholding Maison standards. You will combine fashion knowledge with a business mindset and the effective use of tools to maximize opportunities.

You will collaborate with store teams, leverage digital tools, and maintain a proactive client portfolio to support performance and growth in a luxury retail environment.

Qualifications

• Experience in high-quality client-facing roles in fashion, accessories, retail or luxury hospitality preferred.
• Passion for fashion and ability to create personalized looks.
• Business-minded, entrepreneurial and target-driven.
• Strong team spirit and ability to multitask and prioritize in a fast-paced environment.
• Comfortable using digital tools and adapting to new technology.
• Proactive, solution-oriented attitude with excellent verbal and written communication skills.

Responsibilities

• Provide outstanding client and after-sale service to all visitors and clients.
• Identify client needs, cultivate and grow a proactive client portfolio.
• Drive individual sales and KPI performance with an entrepreneurial approach.
• Create personalized, timeless looks and advise clients on styling.
• Use company tools and applications to optimize business opportunities.
• Collaborate with front- and back-of-house teams and support store operations.
• Adhere to company policies and operational procedures.

Skills

Fashion sensibility

Client relationship management

Entrepreneurial mindset

Team collaboration

Digital tool proficiency

Communication skills

Job description

Summary

The Client Advisor at the Short Hills boutique delivers an exceptional, sophisticated client experience while contributing to store sales and key performance indicators. This role focuses on building and maintaining client relationships, driving individual sales performance, and supporting the store team while upholding Maison standards. The Client Advisor combines fashion knowledge, a business mindset, and the effective use of tools to maximize opportunities.

Responsibilities

• Provide outstanding client and after-sale service to all visitors and clients
• Identify client needs, cultivate and grow a proactive client portfolio
• Drive individual sales and KPI performance with an entrepreneurial approach
• Create personalized, timeless looks and advise clients on styling
• Use company tools and applications to optimize business opportunities
• Collaborate with front- and back-of-house teams and support store operations
• Adhere to company policies and operational procedures

Requirements

• Preferred experience in high-quality client-facing roles in fashion, accessories, retail or luxury hospitality
• Passion for fashion and ability to create personalized looks
• Business-minded, entrepreneurial and target-driven
• Strong team spirit and ability to multitask and prioritize in a fast-paced environment
• Comfortable using digital tools and adapting to new technology
• Proactive, solution-oriented attitude with excellent verbal and written communication skills