Sales & Client Advisor - Keyholder - Short Hills Mall

Brobston Group LLC; Short Hills (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Brobston Group LLC in Short Hills, NJ is seeking a Sales & Client Advisor / Keyholder to deliver exceptional client service while supporting daily store operations. You will balance sales, operations and visual responsibilities to create a superior in-store experience.

The role requires 3+ years in retail or fashion, proven sales ability, strong communication skills, and the drive to lead by example in a fast-paced environment.

Qualifications

• 3+ years in a similar retail or fashion role.
• Proven ability to drive sales results and meet targets.
• Excellent verbal and written communication and ability to manage multiple tasks.
• Commercial awareness and strong business acumen with a passion for fashion.
• Demonstrated ability to support operational standards and lead by example.

Responsibilities

• Achieve individual and store sales goals and provide high-quality client service
• Perform opening and closing procedures and assist management with day-to-day store operations
• Organize and maintain the stockroom and support inventory and loss prevention processes
• Ensure proper cash register and safe procedures, including timely bank deposits
• Implement visual displays and maintain presentation and fixture standards
• Oversee daily cleaning, maintenance and supply levels of the store
• Handle customer complaints and coordinate communication with other departments

Skills

Sales

Customer Service

Communication

Multitasking

Retail Fashion

Leadership

Job description

Summary

The Sales & Client Advisor reports to the Store Director and delivers exceptional client service while supporting daily store operations. As a Keyholder you will help achieve sales targets, perform opening and closing procedures, and maintain merchandising, inventory and store standards. The role requires balancing sales, operational and visual responsibilities to ensure a superior client experience.

Responsibilities

• Achieve individual and store sales goals and provide high-quality client service
• Perform opening and closing procedures and assist management with day-to-day store operations
• Organize and maintain the stockroom and support inventory and loss prevention processes
• Ensure proper cash register and safe procedures, including timely bank deposits
• Implement visual displays and maintain presentation and fixture standards
• Oversee daily cleaning, maintenance and supply levels of the store
• Handle customer complaints and coordinate communication with other departments

Requirements

• 3+ years of experience in a similar retail or fashion role
• Proven ability to drive sales results and meet targets
• Excellent verbal and written communication and ability to manage multiple tasks in a fast-paced environment
• Commercial awareness and strong business acumen with a passion for fashion
• Demonstrated ability to support operational standards and lead by example