Senior Client Advisor - Woodbury

Brobston Group LLC; Central Valley (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

Brobston Group LLC in New York seeks a Senior Client Advisor to lead the client advisor team, drive sales, and deliver exceptional, personalized service in a high-end boutique. You will support store leadership, train advisors, and foster a collaborative culture while upholding Maison standards.

You will coach and develop advisers, build a strong client portfolio with personalized styling and after-sale service, and drive business performance through proactive client outreach and the use of

Qualifications

• Experience in luxury fashion, accessories retail, customer service, or luxury hospitality with demonstrated leadership ability.
• Strong sales orientation with an entrepreneurial mindset and ability to meet KPIs.
• Excellent communication skills in English and local language, and comfort using retail tools and technology.
• Ability to work in a fast-paced environment, multitask, and foster teamwork and collaboration.

Responsibilities

• Manage and coach the client advisor team, leading by example to meet individual and team sales targets.
• Train new advisors and provide ongoing development and performance feedback.
• Build and maintain a strong client portfolio, delivering personalized styling and after-sale service.
• Drive business performance through proactive client outreach and effective use of sales tools.
• Support front and back-of-house operations and ensure adherence to company policies and procedures.

Skills

Leadership

Sales orientation

Communication

Team collaboration

Job description

Summary

As Senior Client Advisor, you will lead the client advisor team, drive sales and KPI achievement, and deliver exceptional, personalized service to clients in a high-end boutique. You will support store leadership, train and develop advisors, and foster a collaborative team culture while upholding Maison standards.

Responsibilities

• Manage and coach the client advisor team, leading by example to meet individual and team sales targets.
• Train new advisors and provide ongoing development and performance feedback.
• Build and maintain a strong client portfolio, delivering personalized styling and after-sale service.
• Drive business performance through proactive client outreach and effective use of sales tools.
• Support front and back-of-house operations and ensure adherence to company policies and procedures.

Requirements

• Experience in luxury fashion, accessories retail, customer service, or luxury hospitality with demonstrated leadership ability.
• Strong sales orientation with an entrepreneurial mindset and ability to meet KPIs.
• Excellent communication skills in English and local language, and comfort using retail tools and technology.
• Ability to work in a fast-paced environment, multitask, and foster teamwork and collaboration.