Client Advisor - Rodeo Drive

Brobston Group LLC; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Brobston Group LLC’s Rodeo Drive boutique is seeking a Client Advisor to build and maintain client relationships in the luxury market while achieving individual and store sales goals. You will deliver personalized service, maintain accurate CRM records, and support merchandising, inventory, shipping, and store presentation to uphold brand standards.

This role requires a track record of luxury fashion sales, strong communication, and the ability to work evenings, weekends, and holidays in a

Qualifications

• 3+ years of luxury fashion sales experience in a retail environment.
• Proven history of exceeding targets and building client relationships.
• Excellent verbal and written communication, strong organizational skills, ability to multitask.
• Team-oriented, adaptable, and able to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Meet or surpass monthly and yearly sales objectives and KPI targets.
• Provide outstanding personalized customer service with deep product and brand knowledge.
• Use CRM tools to record client information and maintain an organized client book; initiate regular client contact and event promotion.
• Support visual presentation, store image standards, housekeeping, stockroom organization, shipping and inventory control.

Skills

Luxury fashion sales

Client relationship building

CRM knowledge

Communication skills

Tools

CRM

Job description

Summary

Seeking a Client Advisor for the Rodeo Drive boutique to build and maintain client relationships within the luxury market while achieving individual and store sales goals. The role delivers personalized, high-touch service, maintains accurate client records in the CRM, and supports merchandising, inventory, shipping and store presentation to uphold brand standards.

Responsibilities

• Continuously meet or surpass monthly and yearly sales objectives and individual KPI targets.
• Provide outstanding personalized customer service and deep product and brand knowledge.
• Use CRM tools to record client information, maintain an organized client book, and initiate regular client contact and event promotion.
• Support visual presentation, store image standards, housekeeping, stockroom organization, shipping and receiving, and inventory control.

Requirements

• Over 3 years of luxury fashion sales experience in a retail environment.
• Proven history of exceeding individual and store targets and building lasting client relationships.
• Excellent verbal and written communication, strong organizational skills, and ability to manage multiple tasks.
• Team-oriented, adaptable, and able to work a flexible schedule including evenings, weekends, and holidays; foreign language skills a plus.