CLIENT ADVISOR - NORDSTROM SEATTLE

Celine; Seattle, Northern (WA, KY); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Employee discounts

Retirement plan

Job summary

CELINE, a luxury retailer, seeks a driven team member for Nordstrom Seattle to meet sales targets and manage client books. You will leverage product knowledge to maximise sales and ensure customer satisfaction while maintaining store standards and policies.

The role requires a passion for luxury goods, strong customer service, and the ability to handle a flexible schedule including evenings and weekends. Nordstrom Seattle serves as the primary workplace for this position.

Qualifications

• Minimum 3 years in a retail setting, focus on sales, luxury preferred.
• Computer literate; able to learn and use various software packages.
• Client books strongly preferred.
• Desire to work in retail with a sales focus.
• Passion for luxury products and design.
• Tech-savvy with ability to learn software programs.
• Service-oriented and customer-focused.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Meet store sales targets and consignment goals.
• Incorporate product knowledge to maximise sales and transaction value.
• Adhere to all company policies.
• Capture relevant customer information for database entry.
• Promote store events via email, phone, and personalized notes.
• Maintain and expand a client book.
• Follow up on shipping, alterations, or client issues.

Skills

Retail sales

Customer service

Tech savvy

Tools

CRM software

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR IMPACT:

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Job responsibilities

KEYS FOR SUCCESS

Experience:

• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages
• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Workplace: NORDSTROM SEATTLE

Additional information

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

The compensation for this position ranges from $22.00 - $27.00 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience.

Benefits

• medical
• dental
• vision
• short and long-term disability
• various paid time off programs
• employee discount/perks
• a retirement plan with employer contribution