PART TIME CLIENT ADVISOR - SAKS NYC

CELINE; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

CELINE in the United States (New York) is seeking a Client Advisor for a permanent position. You will drive store sales, leverage product knowledge, and contribute to consignments while upholding brand standards. The role requires at least 3 years of retail experience, preferably luxury, with strong computer literacy and a client-focused approach.

Evening, weekend, and holiday availability is expected. You will maintain a client book, participate in store events, and support shipping,

Qualifications

• Bachelor's Degree or equivalent experience.
• Minimum 3 years in a retail setting, preferably in luxury.
• Computer literate; able to learn and use various software packages.

Responsibilities

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process to maximize sales and transaction value
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Follow up on shipping, alteration, or other client issues
• Assist in housekeeping and store image maintenance
• Support shipping, receiving, and inventory control as requested

Skills

Retail sales

Luxury sales

Customer service

Tech savvy

Education

Bachelor's degree or equivalent experience

Tools

Software packages

Job description

Position: Client Advisor

PERMANENT / USA

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR IMPACT

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

KEYS FOR SUCCESS

Education: Bachelor's Degree or "Equivalent Experience"

Experience:

• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages

Competencies:

• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.