CLIENT ADVISOR - TOPANGA

CELINE; Los Angeles (CA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discount

Retirement plan with employer match

Job summary

CELINE is seeking a Client Advisor for its Topanga boutique in Los Angeles. The role focuses on delivering exceptional luxury retail service, building strong client books, and driving sales through expert product knowledge and personalized customer care.

You will engage with clients, promote store events, and manage post-sale activities including shipping and alterations while maintaining store presentation and inventory controls.

Qualifications

• Experience in luxury retail and clienteling preferred.
• Strong interpersonal skills and ability to meet sales goals.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Meet store sales targets and consignment goals.
• Leverage product knowledge to maximize unit and dollar value per transaction.
• Capture customer information for the database and promote store events.
• Maintain and expand a client book and follow up on shipping or alteration issues.
• Support in housekeeping, store image, and inventory control.

Skills

Client relations

Sales targets

Product knowledge

Customer service

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment. Celine is looking for a Client Advisor to join its Topanga boutique.

YOUR IMPACT

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Profile

KEYS FOR SUCCESS Competencies: Candidates with client books strongly preferred Desire to work in a retail setting, with a focus on sales Passion for luxury product with an appreciation for design Tech Savvy - ability to learn and utilize various software programs Service orientation and customer focused Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays Languages: Foreign Languages a plus

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities.

The compensation for this position ranges from $24.00 - $26.00 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.