Client Advisor

Brobston Group; Town of Florida (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

Brobston Group in New York, NY seeks a Client Advisor to deliver personalized client experiences and drive boutique sales. You will support the management team, uphold brand standards, and engage with a proactive client portfolio.

The role emphasizes fashion-forward styling, relationship building, and collaboration with store teams to exceed sales targets in a dynamic retail environment.

Qualifications

• Preferred experience in a client-facing role, such as fashion or accessory retail, customer service, or luxury hospitality.
• Passion for fashion and an ability to create personalized looks.
• Business mindset, entrepreneurial spirit, and strong teamwork skills.
• Comfort with tools and applications, adaptability to new technology, and ability to multitask in a fast-paced environment.
• Proactive, creative, and solutions-oriented approach.
• Excellent written, oral, and listening skills in English and the local language; additional languages are preferred.

Responsibilities

• Provide outstanding client and after-sales service.
• Build lasting client relationships, identify needs, and cultivate a proactive client portfolio.
• Exceed individual sales and performance goals with a business-minded, entrepreneurial approach.
• Create personalized, versatile looks and share a passion for fashion.
• Use available tools to optimize business opportunities.
• Collaborate with front- and back-of-house teams and follow company policies and procedures.

Skills

Client-facing experience

Fashion passion

Entrepreneurial mindset

Teamwork

Multitasking

Excellent communication

Job description

Summary

The Client Advisor contributes to boutique sales and key performance indicators while delivering a memorable, personalized experience to clients. The role supports the management team and colleagues while upholding the brand's values, image, and standards.

Responsibilities

• Provide outstanding client and after-sales service.
• Build lasting client relationships, identify needs, and cultivate a proactive client portfolio.
• Exceed individual sales and performance goals with a business-minded, entrepreneurial approach.
• Create personalized, versatile looks and share a passion for fashion.
• Use available tools to optimize business opportunities.
• Collaborate with front- and back-of-house teams and follow company policies and procedures.

Requirements

• Preferred experience in a client-facing role, such as fashion or accessory retail, customer service, or luxury hospitality.
• Passion for fashion and an ability to create personalized looks.
• Business mindset, entrepreneurial spirit, and strong teamwork skills.
• Comfort with tools and applications, adaptability to new technology, and ability to multitask and prioritize in a fast-paced environment.
• Proactive, creative, and solutions-oriented approach.
• Excellent written, oral, and listening skills in English and the local language; additional languages are preferred.