Client Advisor

Brobston Group; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Brobston Group in Dallas seeks a Client Advisor to deliver a sophisticated, memorable experience for clients while contributing to store sales and KPIs. You will build lasting client relationships, create personalized looks, and uphold brand standards alongside the boutique team.

This client-facing role requires a passion for fashion, a strong business mindset, and the ability to communicate professionally with clients and colleagues.

Qualifications

• Experience in client-facing roles in fashion or luxury hospitality.
• Passion for fashion and creating personalized looks.
• Strong teamwork, communication, multitasking, and prioritization.
• Fluency in English and the local language is preferred.

Responsibilities

• Provide outstanding client and after-sale service, identifying client needs.
• Develop a robust client portfolio and proactively grow business.
• Exceed sales and KPI goals with an entrepreneurial approach.
• Create personalized looks and communicate professionally with clients.
• Collaborate with front- and back-of-house teams and follow company policies and operating procedures.

Skills

Client-facing experience

Fashion or luxury retail

Business mindset

Communication skills

Job description

Summary

The Client Advisor delivers a sophisticated, memorable experience to clients while contributing to store sales and key performance indicators. This role builds lasting client relationships, creates personalized looks, and collaborates with the boutique team to uphold brand standards.

Responsibilities

• Provide outstanding client and after-sale service, identifying client needs and anticipating future requests.
• Develop a robust client portfolio and proactively grow business.
• Exceed individual sales and KPI goals using an entrepreneurial, business-minded approach.
• Create personalized, versatile looks and communicate professionally with clients and colleagues.
• Collaborate with front- and back-of-house teams and follow company policies and operating procedures.

Requirements

• Preferred experience in a client-facing role, such as fashion or accessory retail, customer service, or luxury hospitality.
• Passion for fashion and creating personalized looks, with a strong business mindset and entrepreneurial spirit.
• Strong teamwork, communication, multitasking, and prioritization skills.
• Comfort using tools and applications, adaptability to new technology, and a proactive problem-solving attitude.
• Fluency in English and the local language; additional languages are preferred.