Client Advisor

Insight Global; California (MO); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Healthcare insurance

Paid leave

Job summary

Insight Global partners with a luxury Italian fashion brand to hire a Client Advisor for its Westfield Valley Fair location. The role emphasizes relationship-driven sales, clienteling, and delivering a high-touch in-store experience for both women and men in a refined retail setting.

You will build a personal client book, host private appointments, and provide thoughtful styling and product guidance while upholding luxury standards.

Qualifications

• 2+ years of customer service experience, preferably in luxury retail
• Proven ability to build and maintain client relationships and drive repeat business
• Experience working in luxury or freestanding boutique environments
• Strong communication skills with a customer-first mindset
• Professional, polished presentation and strong attention to detail
• Self-motivated, goal-oriented and able to work toward sales targets
• Ability to work weekends and holidays
• Ability to stand for extended periods and lift 20+ pounds as needed

Responsibilities

• Deliver a highly personalized, luxury-level client experience through one-on-one selling and relationship building
• Grow, manage, and maintain a personal client book to drive repeat business
• Capture customer information and conduct thoughtful follow-ups via phone and written communication
• Style and advise clientele with deep product knowledge and brand awareness
• Meet or exceed individual sales and productivity goals through consultative selling
• Support private shopping appointments and elevated client interactions
• Communicate the brand’s craftsmanship, materials, and values authentically
• Partner with store leadership to support daily operations and KPIs
• Assist with visual standards, opening/closing procedures, POS use, and end-of-day communications
• Maintain a clean, polished boutique reflecting luxury standards

Skills

Client relationships

Luxury retail

Communication

Sales targets

Flexible schedule

Stamina

Job description

Insight Global is partnering with a luxury Italian fashion brand specializing in high‑quality cashmere knitwear, to hire a Client Advisor to support its location in the Westfield Vally Fair area. This role offers the opportunity to join a globally recognized luxury brand known for craftsmanship, minimalist design, and an elevated client experience. The Client Advisor will play a key role in cultivating long‑term client relationships and delivering a personalized, high‑touch in‑store experience.

As a Client Advisor, you will serve as a brand ambassador, focusing on relationship‑driven sales and clienteling rather than foot‑traffic volume. This individual will build and maintain a loyal client base, follow up with customers post‑purchase, host private appointments, and provide thoughtful styling and product guidance to both women and men in a refined retail environment. The ideal candidate is passionate about luxury fashion, detail‑oriented, and thrives in a client‑first, service‑driven setting.

This role requires full availability, including weekends and holidays, and the ability to commute easily to the assigned store location.

Key Responsibilities

• Deliver a highly personalized, luxury‑level client experience through one‑on‑one selling and relationship building
• Actively grow, manage, and maintain a personal client book, driving repeat business and ongoing client engagement
• Capture customer information and conduct thoughtful follow‑ups via phone and written communication
• Confidently style and advise clientele, demonstrating deep product knowledge and brand awareness
• Meet or exceed individual sales and productivity goals through consultative selling
• Support private shopping appointments and elevated client interactions
• Communicate the brand’s craftsmanship, materials, and values in an authentic and engaging way
• Partner closely with store leadership to support daily operations, KPIs, and store initiatives
• Assist with visual standards, opening/closing procedures, POS usage, and end‑of‑day communications
• Maintain a clean, organized, and polished boutique environment that reflects luxury standards

Compensation

$21 to $30 per hour plus an additional commission structure.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law

Required Skills & Experience

• 2+ years of experience in customer service, preferably within contemporary or luxury retail
• Proven ability to build and maintain client relationships and drive repeat business
• Experience working in luxury or freestanding boutique environments
• Strong communication skills with a customer‑first mindset
• Professional, polished presentation and strong attention to detail
• Self‑motivated, goal‑oriented, and comfortable working toward sales targets
• Ability to work a flexible schedule, including weekends and holidays
• Ability to stand for extended periods and lift 20+ pounds as needed

Nice to Have Skills & Experience

• Experience supporting private shopping appointments or VIP clients