Luxury Client Advisor: Private Appointments & VIP Service

Insight Global; California (MO); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Healthcare insurance

Paid leave

Job summary

Insight Global partners with a luxury Italian fashion brand to hire a Client Advisor for its Westfield Valley Fair location. The role emphasizes relationship-driven sales, clienteling, and delivering a high-touch in-store experience for both women and men in a refined retail setting.

You will build a personal client book, host private appointments, and provide thoughtful styling and product guidance while upholding luxury standards.

Qualifications

• 2+ years of customer service experience, preferably in luxury retail
• Proven ability to build and maintain client relationships and drive repeat business
• Experience working in luxury or freestanding boutique environments
• Strong communication skills with a customer-first mindset
• Professional, polished presentation and strong attention to detail
• Self-motivated, goal-oriented and able to work toward sales targets
• Ability to work weekends and holidays
• Ability to stand for extended periods and lift 20+ pounds as needed

Responsibilities

• Deliver a highly personalized, luxury-level client experience through one-on-one selling and relationship building
• Grow, manage, and maintain a personal client book to drive repeat business
• Capture customer information and conduct thoughtful follow-ups via phone and written communication
• Style and advise clientele with deep product knowledge and brand awareness
• Meet or exceed individual sales and productivity goals through consultative selling
• Support private shopping appointments and elevated client interactions
• Communicate the brand’s craftsmanship, materials, and values authentically
• Partner with store leadership to support daily operations and KPIs
• Assist with visual standards, opening/closing procedures, POS use, and end-of-day communications
• Maintain a clean, polished boutique reflecting luxury standards

Skills

Client relationships

Luxury retail

Communication

Sales targets

Flexible schedule

Stamina

Job description

Insight Global partners with a luxury Italian fashion brand to hire a Client Advisor for its Westfield Valley Fair location. The role emphasizes relationship-driven sales, clienteling, and delivering a high-touch in-store experience for both women and men in a refined retail setting.

You will build a personal client book, host private appointments, and provide thoughtful styling and product guidance while upholding luxury standards.