Client Account Manager

Factur; Indianapolis (IN); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid flexibility

Continuous training opportunities

Impactful work

Job summary

A dynamic marketing firm seeks a Client Account Manager to oversee client relationships and drive impactful results through expert email marketing strategies. This role involves conducting strategy sessions, writing persuasive copy, and collaborating with teams to enhance campaign performance. The firm offers a hybrid work model, ongoing training, and competitive compensation including base salary, bonuses, and commissions. Ideal for candidates experienced in client management and digital marketing.

Qualifications

• Experience in client management or digital marketing, focusing on email campaigns.
• Strong copywriting skills, particularly for marketing.
• Outstanding communication and relationship-building skills.

Responsibilities

• Conduct bi-weekly strategy sessions with clients.
• Write persuasive marketing copy for email campaigns.
• Lead video check-ins to refine strategies and foster client relationships.
• Collaborate with internal teams for campaign performance optimization.
• Oversee contract renewals to drive client retention.

Skills

Client management

Digital marketing

Lead generation

Communication skills

Relationship-building

Copywriting

Job description

Client Account Manager

Base pay range: $70,000.00/yr – $100,000.00/yr

About Factur

Factur exists to help industrial firms and manufacturing suppliers find new customers and win more business. We do this through four unique but complementary service offerings: Outsourced Sales Development, Lead Generation, Marketing.

Company Fit

Value #1: Humble – Share credit, emphasize team over self, and define success collectively rather than individually.

• Seeks input and desires to coach
• Takes responsibility
• Confident, not arrogant

Value #2: Hungry – Always looking for more. Personal standard of excellence, action‑oriented, results‑driven.

• Personal standard of excellence
• Action‑oriented
• Results‑driven

Value #3: People Smart – Commonsensical about people, appropriate and aware of what is happening in a group situation, and how to deal with others in the most effective way.

• Actively listen to what others are saying
• Make intelligent decisions concerning others

What You’ll Do

• Serve as the go‑to expert for clients, conducting bi‑weekly strategy sessions to align campaigns with their goals.
• Write persuasive sales and marketing copy for email campaigns, tracking performance metrics to ensure success.
• Lead bi‑weekly video check‑ins to review results, refine strategies, and foster strong client relationships.
• Collaborate with internal teams to optimize campaign performance and ensure seamless execution.
• Oversee contract renewals to drive client retention and long‑term partnerships.

What You Bring

• Experience in client management, digital marketing, or lead generation, with a focus on email campaigns.
• Outstanding communication and relationship‑building skills.
• Data‑driven approach with the ability to adapt strategies based on performance insights.
• Strong copywriting skills, particularly for sales‑focused email marketing.
• Self‑motivation, organization, and the ability to juggle multiple priorities.

Why Join Us?

• Impactful Work: Drive real results for clients while building long‑term relationships.
• Growth‑Oriented Environment: Receive continuous training and opportunities to sharpen your marketing expertise.
• Hybrid Flexibility: Enjoy a mix of remote and in‑office work, with an emphasis on collaboration.

Success Looks Like

• Retaining of your clients through proactive engagement.
• Regularly delivering high‑quality lead generation strategies.
• Driving measurable improvements in campaign performance and client satisfaction.

Location

Indianapolis, IN (Hybrid) – Open to remote candidates, higher preference for candidates in office.

Compensation

$70,000 Base salary plus monthly bonuses and uncapped commissions. (Average Total Annual Compensation ranges from $85,000-$100,000)

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