Client Access & Intake Scheduler - Mental Health

Northern Pines Mental Health Center, Inc.; Brainerd (MN); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Health Insurance

401K with employer match

Paid Time Off

Job summary

Northern Pines Mental Health Center, Inc. is seeking a Client Access Specialist to join the Intensive Rehabilitative Mental Health Services (IRMHS) team in Brainerd, MN. This full-time role supports clients and staff, coordinating referrals, intakes, and scheduling across multiple responsibilities.

Candidates should have strong organizational skills, the ability to multitask, and a preference for those with MH field experience. A valid driver’s license is required.

Qualifications

• Excellent organizational and interpersonal skills.
• Ability to multitask, pay close attention to details, work in a fast-paced environment and work independently at times.
• Travel is a function of this position; a valid driver’s license is required.
• At least one year of experience in the Mental/ Behavioral Health field is preferred.
• High School Diploma or approved equivalent combination of education is preferred.

Responsibilities

• Contact all referrals and referral sources and ensure referrals are scheduled for intakes.
• Schedule and coordinate IRMHS SUDS assessments with team LADC.
• Centralized scheduling for the team including staff and clients, and treatment plan reviews.
• Attend intakes with mental health professionals and complete screening documents and forms.
• Document daily team supervision meetings, crisis notes, and client updates.
• Ensure case management tasks are assigned and completed by staff.
• Monthly insurance checks for all clients.
• Data reporting for all clients.
• Support DHS reporting and EHR-related tasks with team.

Skills

Organizational skills

Interpersonal skills

Multitasking

Detail-oriented

Communication

Lifting up to 60 lbs

Education

High School Diploma

1 year MH field experience (preferred)

Job description

Northern Pines Mental Health Center, Inc. is seeking a Client Access Specialist to join the Intensive Rehabilitative Mental Health Services (IRMHS) team in Brainerd, MN. This full-time role supports clients and staff, coordinating referrals, intakes, and scheduling across multiple responsibilities.

Candidates should have strong organizational skills, the ability to multitask, and a preference for those with MH field experience. A valid driver’s license is required.