Client Access Coordinator - Behavioral Health Admin & Scheduling

Socket.dev; Fairbanks (AK); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Healthcare options

401k with match

PTO 5 weeks

Job summary

Alaska Behavioral Health in Anchorage seeks a Client Access Coordinator to support the Administrative Team. This role handles calls, schedules appointments, and verifies client information while aiding day-to-day clinic operations.

Candidate should have at least two years in a related field, preferably in medical/behavioral health, and demonstrate reliability, flexibility, and a calm, professional demeanor in a fast-paced environment.

Qualifications

• Two years of relevant experience or coursework/experience in medical/behavioral health preferred.
• Ability to work with a diverse client and staff population.
• Reliable, flexible, patient, and able to work in a fast-paced environment.

Responsibilities

• Handle incoming calls and route to appropriate department.
• Schedule appointments for new and existing clients across clinical services.
• Collect and verify contact, demographic, and insurance information.
• Assist with day-to-day operations of clinics (check-in/check-out).
• Coordinate client and clinic needs with staff.

Skills

Call handling

Appointment scheduling

Data collection

Customer service

Job description

Alaska Behavioral Health in Anchorage seeks a Client Access Coordinator to support the Administrative Team. This role handles calls, schedules appointments, and verifies client information while aiding day-to-day clinic operations.

Candidate should have at least two years in a related field, preferably in medical/behavioral health, and demonstrate reliability, flexibility, and a calm, professional demeanor in a fast-paced environment.