Client Access Specialist – Growth, PTO & Benefits

Alaska Behavioral Health; Anchorage (AK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Two healthcare options for employees

401k with immediate vesting and 5% max

PTO: 5 weeks first year, 8 weeks after

Job summary

Alaska Behavioral Health in Anchorage, AK is seeking a Client Access Coordinator to support the Client Access Team by handling calls, scheduling appointments across Clinical, Medical, and Primary Care services, and gathering critical client information. This full-time, on-site role offers comprehensive benefits and a structured work environment in a busy behavioral health setting.

The ideal candidate will have at least two years of related experience or coursework, excellent communication with

Qualifications

• At least two years of relevant experience or a combination of relevant degree coursework/experience.
• Skills to work effectively with a large, diverse client and staff population.
• Reliability, flexibility, patience, and the ability to work efficiently in a fast-paced environment.

Responsibilities

• Handle incoming calls and route them to the appropriate department or staff member.
• Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services.
• Collect and verify contact, demographic, and insurance information from clients.
• Assist with day-to-day operations of AKBH clinics, including check-in/check-out processes.
• Communicate and coordinate client and clinic needs to appropriate staff members.

Skills

Two years of relevant experience

Customer service excellence

Strong communication skills

Education

Relevant degree coursework/experience

Job description

Alaska Behavioral Health in Anchorage, AK is seeking a Client Access Coordinator to support the Client Access Team by handling calls, scheduling appointments across Clinical, Medical, and Primary Care services, and gathering critical client information. This full-time, on-site role offers comprehensive benefits and a structured work environment in a busy behavioral health setting.

The ideal candidate will have at least two years of related experience or coursework, excellent communication with