Senior Case Coordination Assistant

Adaptationprofessionals; Anchorage (AK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Paid Time Off

fifty plus holidays

Job summary

Alaska Native Tribal Health Consortium in Anchorage seeks an Administrative Assistant to support Case Managers. Responsibilities include scheduling, reception, and maintaining patient records, as well as coordinating referrals and follow-up with clinicians.

The role requires effective communication, accuracy in documentation, and the ability to coordinate with multiple departments within the ANTHC system.

Qualifications

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in oral and written communication.

Responsibilities

• Under close supervision, supports Case Managers in the department through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
• Works under the direction of department leadership.
• Patient Care Coordination: Ensures all charts and medical records are available for scheduled appointments or as requested.
• Coordinates patient referrals and ensures appropriate follow‑up after provider sees patient.
• Assists with routine referrals, scheduling diagnostic studies, and verifies patient travel/housing arrangements.

Skills

Customer service concepts

Multi-line phone systems

Oral and written communication

Privacy regulations

Medical terminology basics

Education

High school diploma or GED

Tools

Cerner

Job description

Alaska Native Tribal Health Consortium in Anchorage seeks an Administrative Assistant to support Case Managers. Responsibilities include scheduling, reception, and maintaining patient records, as well as coordinating referrals and follow-up with clinicians.

The role requires effective communication, accuracy in documentation, and the ability to coordinate with multiple departments within the ANTHC system.