Clerk Supervisor, Intake & Records

Dallas County; Dallas (TX); On-site; USD 60,000 - 70,000; Full time

Job summary

Dallas County is seeking a first-line supervisory professional to lead clerical and support staff. The role includes hiring, training, directing, and evaluating staff while resolving complex programmatic issues.

The position emphasizes scheduling, performance data collection, policy implementation, and strong communication with leadership. A high school diploma or GED plus relevant experience is required, with proficiency in office software and typing ability.

Qualifications

• Graduation from an accredited high school/GED program.
• Five (5) years of job related experience or 75 hours of college or a combination of the two.
• Ability to operate a personal computer and standard office software.

Responsibilities

• Supervises, coordinates and trains clerical staff to receive, file, and process documents.
• Maintains records/files/reports and handles fee/fines processing; provides excellent customer service.
• Assigns and coordinates tasks; monitors accuracy, compliance, and timeliness; provides feedback to staff.
• Collects data for performance measures and supports programmatic management.
• Schedules and coordinates programmatic activities; meets with leadership to set goals and updates on programs.
• Assists with employee-related issues, including interviewing, documenting time and attendance, and training arrangements.
• Performs other duties as assigned.

Skills

Typing 35 wpm

Verbal & written communication

Education

High School Diploma or GED

Job description

Dallas County is seeking a first-line supervisory professional to lead clerical and support staff. The role includes hiring, training, directing, and evaluating staff while resolving complex programmatic issues.

The position emphasizes scheduling, performance data collection, policy implementation, and strong communication with leadership. A high school diploma or GED plus relevant experience is required, with proficiency in office software and typing ability.