Clerk III - Vet Diagnostics: Reports & Billing

Iowa State University; Ames (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Retirement benefits

Vacation & holidays

Onsite childcare (Ames)

Life insurance

Flexible Spending Accounts

Employee Assistance Program

Wellbeing program

Job summary

Iowa State University’s Veterinary Diagnostic Laboratory (VDL) seeks a Clerk III to support diagnostic operations. The role emphasizes accurate reporting, invoicing, and providing administrative and customer service support to keep the laboratory running smoothly.

You will verify reports, prepare final documents, and assist with client communications in a busy office setting within Ames, Iowa. This position requires detail-orientation and strong organizational skills.

Qualifications

• Demonstrated knowledge of veterinary or medical terminology.
• Experience with case management or LIS.
• Experience reconciling billing or financial charges in a professional setting.
• Experience preparing and formatting official reports for external distribution.
• Experience handling client communications via phone, email, and fax.

Responsibilities

• Verify diagnostic case reports for accuracy and consistency.
• Prepare and distribute final reports to clients and ISU departments.
• Assist with customer service, answering phones and composing emails.

Skills

Veterinary terminology

Case management systems

Billing & invoicing

Client communications

Report preparation

Tools

Laboratory Information System (LIS)

Job description

Iowa State University’s Veterinary Diagnostic Laboratory (VDL) seeks a Clerk III to support diagnostic operations. The role emphasizes accurate reporting, invoicing, and providing administrative and customer service support to keep the laboratory running smoothly.

You will verify reports, prepare final documents, and assist with client communications in a busy office setting within Ames, Iowa. This position requires detail-orientation and strong organizational skills.