Clerk III — Perioperative Front Desk & Operations

The University of Iowa; Iowa City (IA); Sur place; USD 22 000 - 31 000; Temps partiel

Avantages offerts par ce poste

Paid vacation

Sick leave

Health insurance

Dental insurance

Life insurance

Disability insurance

Retirement plan contributions

On-campus work

Fringe benefit package

Résumé du poste

The University of Iowa Health Care, Perioperative Division seeks a Clerk III to provide clerical coordination and front desk support in a high-volume perioperative setting. You will rotate across up to eight clerk desks, greet patients, and assist staff in a fast-paced environment on campus.

Ideal candidates multitask well, stay organized, and maintain professional, courteous interactions with patients and team members. The role emphasizes accuracy, clinic procedures, and effective communication.

Qualifications

• Any combination of related clerical office experience, related undergraduate education, and/or post-high school clerical training equivalent to two years of full-time employment.
• Medical terminology knowledge.
• Public contact / customer service experience.

Responsabilités

• Rotates between up to 8 staffed clerk desks within the Main Operating Room, providing flexible support as needed.
• Communicates with patients, visitors, and health care professionals in an effective manner.
• Collaborates with charge nurses to align the daily surgical schedule with operating room needs.
• Processes and manages medical records and related documents.
• Uses Epic and other office software in daily tasks.
• Collaborates with fellow clerical staff to maintain clear communication.
• Initiates and processes standardized forms for area assignment.
• Maintains phone coverage and handles calls per standards of excellence.
• Navigates web-based resources and online clinical/business applications.
• Maintains supplies ordering and storage in each area.

Connaissances

Public contact / customer service

Medical terminology

Multitasking

Clerical skills

Communication

Outils

Epic

Description du poste

The University of Iowa Health Care, Perioperative Division seeks a Clerk III to provide clerical coordination and front desk support in a high-volume perioperative setting. You will rotate across up to eight clerk desks, greet patients, and assist staff in a fast-paced environment on campus.

Ideal candidates multitask well, stay organized, and maintain professional, courteous interactions with patients and team members. The role emphasizes accuracy, clinic procedures, and effective communication.