Dynamic Perioperative Front Desk Coordinator

University of Iowa; Iowa City (IA); On-site; USD 22,000 - 31,000; Full time

Job summary

The University of Iowa Health Care, Perioperative Division seeks a Clerk III to provide front desk reception and clerical coordination across the Main Operating Room. You will rotate among up to eight desks, support patients and staff, and help maintain smooth daily operations in a high-volume surgical environment.

Proficiency with the Epic medical records system, strong organization, and clear communication are essential.

Qualifications

• Combination of clerical experience or education equates to two years full-time.
• Medical terminology knowledge.
• Public contact/customer service experience.
• Basic computer skills desired.
• Excellent written and verbal communication skills desired.
• Ability to interpret and apply policies.
• Knowledge of clerical procedures to organize material.

Responsibilities

• Rotates between up to 8 clerk desks in Main Operating Room.
• Communicates with patients, visitors, and health care staff.
• Collaborates with charge nurses to adjust the surgical schedule.
• Process and manage medical records and external imaging.
• Uses Epic and various office software and equipment.
• Maintains clear communication across clerical team.
• Initiates and processes standardized forms.
• Maintain phone coverage and manage the phone system.
• Navigate online clinical and business applications.
• Manage supplies ordering and storage in each area.

Skills

Office routines knowledge

Policies knowledge

Grammar/format knowledge

Software usage

Office equipment operation

Effective communication

Instruction following

Task prioritization

Tools

Epic

Job description

The University of Iowa Health Care, Perioperative Division seeks a Clerk III to provide front desk reception and clerical coordination across the Main Operating Room. You will rotate among up to eight desks, support patients and staff, and help maintain smooth daily operations in a high-volume surgical environment.

Proficiency with the Epic medical records system, strong organization, and clear communication are essential.